28 ( +1 | -1 ) Unable to move any pieces in any gamesEsteemed citizens! I am unable to move any pieces in any games. My renewal (gold I think) was up for renewal on 30th December, but the note I received suggested that payment had passed smoothly. Please help. Many, many thanks. Is there a person or people who can be contacted?
208 ( +1 | -1 ) Per FAQ#6 from Menu "HELP" ... collywobbles ... Just a reminder that GK may not answer a Question that is already covered in the FAQ's section. So I think to receive a reply you may need to point out that the reason is not one of these already put in the FAQ's. Here is a link, and copy of #6 about this problem. ***** Link to FAQ's, or click HELP on menu and see #6 = gameknot.com
59 ( +1 | -1 ) PS/ collywobbles ... Also, you can verify your membership status and level without asking GK, as follows: (There may be other ways/routes; this is the one I use)
click on your NIK above (or here :) collywobbles to take you to your Profile Page in the form that others see it. When there, simply click on your PAWN Icon right by your NIK, and it will take you to the page showing your current subscription information. And asks if you wish to upgrade, etc. Regards, Craig
25 ( +1 | -1 ) Thank you for trying to help. My next installment for payment isn't due until 30th December 2008, so that does not appear to be the problem, though it seems a coincidence that the first time I couldn't move any pieces is the day after I updated, but ho hum!
24 ( +1 | -1 ) Security level medium, deleted all the file thingies, still no joy. Seems a shame to leave gameknot after all the fun it's given me over the last couple of years, particularly as I've just paid my subscription, but what can I do? PS What's a web browser?!
19 ( +1 | -1 ) Right gentlemen progress of sorts. THe java will not download, it's asking me to enable cookies and something? Any explanations what that means in English? Many thanks again...